.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Research Study Innovation Award for AI Contact Centers as well as named a Leader in 2 Aragon Study Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. The provider was actually acknowledged as the best key provider in the AI Agent Platforms report.At the primary of Five9’s innovation is their sight for The brand-new CX, where AI Brokers and AI-empowered Person Professionals team up to supply hyper-personalized customer experiences. The provider recently offered brand new developments including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use modern technology in market evolution and disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Representatives AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually additionally named a Forerunner in The Aragon Study World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Research Study Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has been actually named a champion of the 2024 Aragon Analysis Development Award for AI Get In Touch With Centers. Also, Five9 has been actually named an Innovator in two Aragon Research study Globe records: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This recognition coming from Aragon Study underscores Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 record positions Five9 as the most
critical vendor rated in
the record, identifying Five9 s key sight for AI-driven advancement in CX. At the core of this particular technology is actually Five9’s perspective for The brand new CX where AI Representatives and AI-empowered Human being Representatives work together to provide hyper-personalized, easy customer knowledge. By empowering companies to deliver transformative client interactions while decreasing expenses and strengthening effectiveness, Five9 is actually specifying new specifications for AI-powered remedies in the contact center business.
AI is fundamental for developing awesome consumer knowledge, as well as we are recognized to be determined through AragonAnalysis as innovative for our initiatives to move the intelligent call facility ahead, mentioned Jonathan Rosenberg, Chief Innovation Police Officer and Head of AI, Five9. Our focus has actually been, and will definitely remain to be actually, aiding services supply those experiences with simple resources and also capacities. Along with each new development, our experts take an advance for both Five9 and for the market overall.
The Aragon Study Advancement award determines suppliers leveraging ideal use of technology to certainly not merely adjust as markets modify, but to proactively interfere with and also inform exactly how their markets will advance. Five9 was formally provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors ceremony.Five9’s dedication to advancement, particularly its own eyesight for combinationing artificial intelligence Professionals and AI-empowered Human Being Brokers, is actually preparing a brand new specification for just how services can deliver hyper-personalized and smooth customer expertises, mentioned Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Research Study. This honor and also report recognition improves Five9’s dedication to supplying AI advancements for CX.
Earlier this year, the firm offered brand new improvements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives, that change the means companies approach CX, driving better outcomes for both consumers and also agents. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, supplies an extensive suite of options to power AI-elevated consumer knowledge that supply far better company outcomes as well as Bring Delight to CX.
Our combined cloud-native offering allows hyper-personalized client experiences as well as even more equipped workers, bring in every consumer interaction even more hooked up, straightforward, and private. Counted on by 2,500 +customers as well as 1,400+ companions around the world, Five9 combines the energy of AI, our platform, and also our people to drive AI-elevated CX.To find out more, see www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Booked.
The id of an Aragon Study honor winner is actually certainly not a promotion through Aragon Research study of any type of provider, product, or even service. Sight source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors carried out Five9( FIVN) win in 2024 from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Development Award for AI Connect With Centers and was called an Innovator in two Aragon Research study World documents: AI Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025.
What brand new AI products performed Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives to completely transform customer knowledge control.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX vision influence customer service? Five9’s brand-new CX vision integrates artificial intelligence Representatives along with AI-empowered Individual Brokers to supply hyper-personalized, easy customerexperiences while reducing expenses and also improving performance.
What was actually Five9’s( FIVN) tactical position in the Aragon Investigation Globe 2025 record? Five9was placed as the most critical seller in the artificial intelligence Agent Platforms in the ICC, 2025 document, recognizing their strategic eyesight for AI-driven innovation in CX. When did Five9( FIVN) acquire the AragonStudy Technology
Honor
?
Five9 was actually formally offered with the award on December 10, 2024, at the Aragon Transform 2024 honors service.